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Customer Experience for Dummies (For Dummies) [Paperback]

by Barnes, Roy / Kelleher, Bob

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Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth.

image of Customer Experience for Dummies (For Dummies)
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  • Singapore Main store

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Item Type English Books (Paperback)
Publication Date 2015/01
Publisher For Dummies (US)
ISBN 9781118725603
Size/Pages 342p

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